TERMS OF SERVICE
GENERAL
- You, the client, understand you will be receiving digital goods, which will be emailed to you upon completion.
- I, the artist, reserve the right to refuse service to any client for any reason.
- Contact and payment details will remain confidential.
PAYMENT
- Prices are subject to change without notice. Commissions that were invoiced before price updates will remain unaffected.
- Additional fees may be applied for any selected addons or any perceived additional complexity in your request; these fees will be shown before invoicing so that the client can decide whether they wish to simplify their request or decline any addons.
- Full payment is required upfront.
- Please make full payment within 48 hours of invoicing; I reserve the right to cancel the request otherwise.
CANCELLATIONS / REFUNDS
- I, the artist, reserve the right to cancel a commission at any point for any reason.
- If I initiate the cancellation the client will receive a full refund.
- If the commission is cancelled by the client before I begin line work, the client will receive a full refund. (Please note that I typically begin line work within 24 hours of receiving payment.)
- Once a commission has moved past the sketch stage, no refunds will be provided.
PROCESS
- Commissions typically take between 1 and 6 weeks to complete. More complex commissions may take up to 12 weeks.
- If the client requires the commission to be completed within less than a week, or requests to be moved to the head of my wait list*, a 100% fee of the initial commission cost will be applied and invoiced. (*this does not apply to ko-fi subscribers.)
- I will send the client a base sketch for approval before invoicing. Major revisions can only be applied at this stage. No major revisions may be made after I receive payment and begin work on the artwork without additional fees.
- The client may request WIP screenshots of the commission periodically; I will typically send them at different stages to update and occasionally request input on details.
- Once the final artwork is approved by the client they will receive an email containing a full resolution A4 sized 300dpi download of their commission, as well as a web-friendly, watermarked copy.
RIGHTS
- I, the artist, hold full and exclusive rights to the produced artwork.
- I may display the artwork on social media and promotional materials, as well as display it in both my public & private portfolios.
- Appropriate attribution must be given and maintained. Do not remove or alter any signatures or watermarks. Please credit @rivaldi22 in bios and descriptions when using produced artwork as an avatar/banner or posting it to social media.
USAGE
- The client may use the artwork for NON-COMMERCIAL, PERSONAL USE ONLY.
- The client may resize or crop the artwork but may not otherwise alter it.
- Artwork can be used for personal display on social media and printed for personal use.
- Any artwork produced by me is strictly NOT PERMITTED for NFT or AI image generation usage.